Human Resources Interview – behavioral interview questions

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Sample human resources interview questions you can expect to be asked in
your HR job interview. These can be used for the HR manager interview
or for a generalist human resources job interview.

Two businessmen facing each other across a desk in an interview situation

In the human resources sector behavioral interview questions are standard so
prepare for competency-based and situational interview questions that explore the core
abilities regarded as essential in a HR professional.

Use the answer guidelines to prepare your own winning interview answers and get the HR job you want.

Behavioral Interview Questions and Answers for Human Resources Positions

1. Tell me about a recent experience you had handling a grievance issue.

This
behavioral HR interview question explores your ability to manage
conflict and evaluates your communication skills. In your example focus
on:

the behavioral process you used to deal with the grievance issue
what methods you used to uncover the cause of the grievance
clarifying
the different perspectives of the parties concerned
looking for a
constructive solution
monitoring future behavior

2. Tell me about a recent situation where you had to counsel an employee on discipline.

Human
resources interview questions about:

performance management
employee relations

explore your
ability to analyze problems in order to effectively manage employee relations and
intervene appropriately.

Counseling means talking to the employee and
arriving at a solution within the framework of accepted disciplinary
procedures.

Focus on your ability to go beyond just following procedure
to gather all the relevant information to identify underlying issues and
problems and identify cause and effect relationships.

3. What steps have you taken to improve the organization’s recruitment and selection procedures?

This question looks at your ability to influence, innovate and take
the initiative. Show how you are a self-starter who proactively
generates and implements ideas for improvement.

Use this as an
opportunity to mention other recommendations you have made to improve
the HR function within the organization.

4. Describe a significant Human Resources challenge that you were confronted with recently? What steps did you take?

The
interviewer is looking for evidence of your ability to gather and
organize information in order to understand and solve a problem.

Focus on how you secured all the relevant information and analyzed it to come up with a possible solution.

5. Describe
a situation where confidential information was shared inappropriately
within the organization.

Confidentiality
and integrity are core to the job of an HR professional. Maintaining
and promoting confidentiality and ethical norms are essential
activities.

6. Give me an example of a major organizational change that you contributed to.

These
human resources interview questions explore your organizational
awareness and your ability to identify potential organizational problems
and opportunities from an HR perspective.

Focus on your
interaction with a wide range of people in the organization and your
ability to stay in touch with what is happening at all levels in the
organization.

General Human Resources Interview Questions

What recent changes have you had to implement with regard to Human Resources management in the organization?

What training programs have you been responsible for?

Take me briefly through your employee orientation program.

Tell us about a performance review program that you have introduced.

Outline the Human Resource information systems you use.

What HR policies and procedures have you developed and implemented?

What HR software are your familiar with?

Skills-Based HR Interview Questions

Go to frequently asked skills-based and technical human resources interview questions with sample answers and be well prepared for your job interview.