[ad_1] Air Canada’s EVP and chief commercial officer Lucie Guillemette will retire at the end of April 2023, the carrier announced Thursday.  Air Canada also announced a realignment of its senior management structure to take effect May 1, 2023. Mark Nasr will become EVP of marketing and digital as well as president of the loyalty…

[ad_1] American Express is acquiring procure-to-pay automation platform Nipendo to boost the capabilities of its own business payments platform, the company announced. Israel-based Nipendo automates and cuts paperwork from processes and interactions in B2B payments, and American Express plans to integrate the company’s team, technology and capabilities into its own offerings. Amex expects the deal…

[ad_1] The U.S. government has extended its existing Covid-19 entry requirements for another three months to mid-April.  The current requirement, which requires international visitors to the U.S. to be fully vaccinated against the virus, had been due to end on Jan. 8 but now has been extended to April 10 by the Transportation Security Administration. …

[ad_1] New travel management company entrant TakeTwo Travel Solutions has signed an agreement with Serko to offer the Zeno by Serko booking tool to its clients, the companies announced. TakeTwo CEO Chris Thelen in a statement said the TMC chose to partner with Serko because of “Zeno’s consumer-friendly interface and the speed with which the…

[ad_1] JetBlue on June 15 plans to launch year-round, daily service between Los Angeles International Airport and Puerto Vallarta, Mexico, the carrier announced Thursday. With this addition, in 2023, JetBlue will operate service between Los Angeles and 20 nonstop destinations, according to the carrier.  “We’re introducing new flying elsewhere in our network to grow on…

[ad_1] Most American business travelers have reported a return to pre-pandemic “normalcy” around their work travel expectations, according to a new American Hotel & Lodging Association survey. Nearly 70 percent of business travelers said their employers have either returned to the pre-pandemic normal or increased business travel, according to the AHLA’s Hotel Booking Index survey.…

[ad_1] October 2022 consumer air complaints were down 12 percent from September levels but remain above pre-pandemic levels, according to the U.S. Department of Transportation.   The agency received 5,379 complaints in October versus 6,115 received in September. However that also represents an increase of 372 percent from the 1,139 complaints received in October 2019. For…

[ad_1] The outage of the U.S. Federal Aviation Administration’s Notice to Air Missions system on Wednesday caused at a minimum another day of severe disruption for the aviation industry, just two weeks after a holiday winter storm triggered problems, especially for Southwest Airlines. Thousands of flights have been canceled or delayed.  Will today’s incident—the effects of which…

[ad_1] Colombian carrier Avianca has renewed its distribution agreement with Travelport, which will bring New Distribution Capability content to the Travelport Plus global distribution system, Travelport announced Wednesday.  “By renewing our partnership with Travelport, we expect to elevate our distribution strategy and make our NDC content even more accessible to our agency retail partners,” Avianca…

[ad_1] The Notice to Air Missions system, which sends out real-time flights hazards and restrictions to all commercial airline pilots, has suffered a nationwide outage, according to the U.S. Federal Aviation Administration on Wednesday.  While some functions have begun to come back online, according to the FAA, it was still working to fully restore the…